Ellen holds a Bachelor of Arts in English from the University of Calgary, a Technical Writing certificate from Mount Royal University, and a Master of Arts in Leadership from the University of Guelph. This course-based MA culminated in a major research project entitled “A Leader’s Guide to Change from Blocking to Promoting Employee Voice”. The literature review resulted in a checklist that leaders can use to promote and support employees’ desire to speak up.
As a Policy Strategist with the Calgary Police Service (CPS) for the past nine years, Ellen has had many opportunities to express her voice by recommending policy changes to streamline processes and improve comprehension. Before this role, Ellen held several writing and training-related roles with The City of Calgary for over six years, during which she created training strategies and plans with supporting training materials. Job aids, videos, manuals, standard operating procedures, reports, and briefing notes are some of the examples of Ellen’s work. One procedure is still applicable and can be found on Calgary.ca, 13 years after it was developed.
Ellen was seconded to the CPS G7 Summit Planning team, where she was responsible for writing the After-Action Report. The recommendations in this report will inform and influence future events in which CPS is involved.
Ellen joined the Board in 2026, is a member of the Communications committee.
